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Resource Center Hotline
Hotline and Email
One of the most valuable resources available to IEC Group customers is the Resource Center hotline and email service. The hotline and Resource Center email is available Monday through Friday from 8 a.m. – 5 p.m. MST, for assistance with a variety of issues including the following:
- Family Medical Leave
- Americans with Disabilities Act
- Fair Labor Standards Act
- Discrimination
- Discipline & Termination
- Wage and Hour Issues
- Workers Compensation
- Harassment/Sexual Harassment
- Safety
- Drug & Alcohol Issues
- I-9 and Immigration
- Policy Administration
- Unemployment Claims
- Independent Contractors
- Investigations
- Wage Deductions
- Hiring Processes
- Termination
- Documentation
- New & Pending Legislation
- Strategic Planning
- Compensation
- General Management
Our Resource Center staff prides themselves on providing prompt responses to hotline calls and emails. The live person pick up rate averages over 90%. Calls routed into voicemail and emails are usually responded to within two hours.
For information regarding the Resource Center service, or to become a subscriber, please call (888) 716-4482 or email resourcecenter@iecgroup.com.